I still get that message, and thus can't access the files on my PC. Please cancel [Auto select channel including DFS channels], and select a different control channel, and then click Apply to save. Let me know if you have any follow up questions.I appreciate your time, patience and feedback through this process. Please have a good day, and thank you for FixTechGuide support for Office 365 consulting JustAnswer.com.

Reason #5—You’re having issues with your network cables

Be sure to read our guide on how to update your router’s firmware. Try disabling any Wi-Fi auto-joining or auto-switching functions on your affected devices, and connect to your preferred Wi-Fi network manually. Your device may jump between known Wi-Fi networks, which you experience as a temporary loss of signal. When Wi-Fi signals are weak, your device may search for a stronger signal automatically.

[Troubleshooting] WiFi signal is often disconnected

Routers and mesh systems normally pick the best channel group in your area. You can use a Wi-Fi analyzer app to see all the solve Office 365 mailbox sync delays available channels and the usage on each, and then manually change the channel on your router or mesh system (if allowed). This "fix" may or may not help, depending on where you live. You’ll experience all sorts of internet problems if your modem fails to properly communicate with your internet provider.

Your modem is having issues

To fix it, you need to decrease your internet usage, upgrade your router, or upgrade your internet plan. A weak Wi-Fi signal can result from obstructions, a lack of range, or even interference from other Wi-Fi networks and electronic devices. You can download the latest drivers, software, firmware and user manuals in the ASUS Download Center. The wireless channel of the ASUS router is default to [Auto], you can switch to a control channel with less interference. If you have a separate stand-alone router, you should definitely make sure it’s up to date—especially if you didn’t get it from your provider.

Saying the internet is disconnected but connected!

• Try disabling any Wi-Fi auto-joining or auto-switching functions on your affected devices, and connect to your preferred Wi-Fi network manually.
• Wi-Fi can get tricky, but there’s a lot you can do to improve your signal.
• You can set up your ASUS router via Web GUI or ASUS Router app, check that your router firmware version has been updated to the latest version.
• Its main function is to block risky internet traffic, but to do so, it needs to differentiate between good traffic and bad traffic—that means a lot of updates.
• An upgrade may be in order, too, like getting a router with a longer range or a mesh system.
• (1)  Some functions of wireless will be different due to firmware version.
• If you find something you suspect may be causing issues, try closing the process’ host program (you can identify the host program in the properties menu from step five).
• Band 5G-2Hz, cancel [Auto select channel including DFS channels].
• After that, reserve 100Mbps for each person, add it all up, and see if the total matches up with the plan you have now.

Luckily, these issues are often easily solved with a few simple troubleshooting steps. If WiFi device can access to internet via Modem's WiFi, please login to ASUS router UI to see if router internet status shows disconnected. If you’re having issues with your modem, contact your internet provider.





An upgrade may be in order, too, like getting a router with a longer range or a mesh system. See our guide on how to extend your Wi-Fi range to learn more. You can see some background programs by clicking the up arrow in the lower left corner of the screen in the taskbar. Here are a few other things you can do to troubleshoot a faulty internet connection.



Leave off for about 3 minutes and then plug the modem back only. Let the modem boot up and make sure the internet light is lit up on the modem. After you see a network signal on your devices, try and connect to it to see if the internet has recovered. Computer programs running in the background of your OS can sometimes slow your internet connection or drop it altogether. This can happen if a program hogs all your bandwidth for a short period or conflicts with your firewall. Cloud backup programs, auto-updater clients (think Adobe), and third-party utilities are notorious modern Authentication Troubleshooting troublemakers.



Wi-Fi can get tricky, but there’s a lot you can do to improve your signal. Check out our guides on the best place to put your router and how to improve your Wi-Fi range to get the most out of your Wi-Fi. Certain materials, like stone, metal, tile, and water are particularly hard on Wi-Fi signals. Try to avoid placing your router or devices in areas that force the Wi-Fi signal to pass through these materials.