Those are out of reach when Outlook can’t connect live to Microsoft Exchange. Sometimes, updates can also lead to certain issues with the programs installed on Windows OS. Therefore, if there are any pending updates related to MS Office or Outlook, you should check and install them. You can follow these methods to troubleshoot and resolve the Outlook fixtechguide login issue guide stuck in Offline Mode error. These methods work in Outlook 2010, 2013, 2016, and 2019.

Check OST file

• And thus, an Offline Storage Table (OST) file is created to save a local synchronized copy of mailbox items.
• Shoviv OST to PST converter is a specialized tool that is designed and developed to convert the OST file to the PST format.
• The intuitive interface of this tool is very smooth and easy to navigate.
• All the modifications are stored locally in the OST data file before syncing with the mailbox server.
• A corrupt or damaged Outlook profile can prevent Outlook from authorizing and connecting to the mail server.
• When you keep everything updated, you cut down on the chances of file corruption.

As we all know the OST file of Outlook is vulnerable to technical blunders. FixTechGuide login issue guide Hence, if OST file corruption is the root cause, you need to fix it as soon as possible. Perfectly repair and recover corrupted Outlook PST & OST files. If you didn't find the email, check the spam/junk folder. Please whitelist stellarinfo.com and request to send the link again. Making a new profile tends to work better, especially if your old one has lots of accounts or long-standing sync problems.

How To Fix Outlook Stuck in Offline Mode?

The biggest problems usually involve too many Office 365 connections or outdated Microsoft Office components. If Outlook asks if another Exchange server can manage your system, hit No unless it’s your main domain. That keeps Outlook from getting confused and stuck offline.

Verify Work Offline Button Status

If you skip patches, the client might stop connecting to Exchange Online or on-premises servers. By keeping unnecessary connections out and your profiles tidy, you keep Outlook connected to the right Office 365 environment. Don’t let secondary Exchange servers manage your device if you don’t have to. Accepting those prompts can shift control away from your main email domain and cause more offline issues. Sometimes Outlook connects to the wrong Exchange environment because of Autodiscover confusion, especially if your computer has several Office 365 or Exchange accounts. Setting up the Exchange account by hand avoids this.

Method 1: Reset 'Work Offline' to Reconnect

If Outlook can’t get to the mail server, no amount of tweaking inside Outlook will help. Try opening a browser or running a quick ping test to check if your network’s up. Outlook needs Microsoft Exchange and Office 365 to stay connected. If Outlook can’t log in to those services, it just flips into offline mode. When Microsoft Outlook says "Working Offline," it’s basically struggling to talk to your mail server. This can happen for all sorts of reasons—maybe it’s a local profile problem, a conflict with Microsoft Exchange, or an Office 365 environment.

Download Stellar Converter for OST

We have explained all the essential methods to fix the Outlook stuck in offline mode error. If the issue is not resolved manually, we recommend using the suggested software to recover Outlook files and continue using Outlook without any interruptions. If these manual approaches do not work then it may happen due to damaged Outlook files.





Given below are just a few examples of possible reasons. Select Work Offline from the Send/Receive tab in Outlook to reconnect. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.



If any updates to Outlook or MS Office are pending, get them installed as soon as possible. However, if you resolve Outlook not sending emails fast are experiencing the issue after installing the updates, revert or uninstall the updates and check your Outlook. It’s a good idea to turn on automatic updates in Microsoft 365 Apps for enterprise. That way, you get security fixes and connectivity tweaks right away. If your organization uses volume licensing, schedule those updates through management tools like Microsoft Endpoint Configuration Manager.