The built-in search will display the message below Troubleshoot Office 365 Sync and Login Issues to indicate it is not using the Windows Search service. The issues documented in this section have been reported after installing the recent updates listed below. We're investigating the issues and will update this page when a fix is available. In the meantime, please use the workarounds suggested for each issue. If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias.

Troubleshooting Co-Authoring and Collaboration Errors

• Let’s see how to fix Outlook connection problems in Microsoft 365 accounts.
• In these cases, direct escalation to Microsoft or working with a Microsoft CSP partner, such as TrustedTech, can expedite resolution and minimize downtime.
• Understanding the root causes and using the right tools can make all the difference.
• From sync errors to sign-in challenges and collaboration setbacks, these common Office 365 troubleshooting techniques can restore service quickly.
• The app might refuse to launch or crash at the splash screen.
• Outlook crashes are never good, but you do not have to face them unprepared.
• I had picked up on this in the blog post Microsoft Outlook 365 or other MS 365 apps are dropping suddenly errors.

TrustedTech is a Microsoft CSP Direct Bill Partner with all six Solutions Partner designations and decades of expertise in licensing, support, and cloud infrastructure. If you're looking for smarter ways to manage, secure, or optimize your Microsoft 365 (M365) environment, our U.S.-based team is here to help. In addition, you can export directly into Office 365 mailboxes after recovery with no middle step required.

Get Expert Help from TrustedTech

This tool has helped IT teams across healthcare, finance, education amongst many others. Whether it’s restoring email from encrypted backups or recovering badly broken PSTs, Stellar gets the job done with minimal fuss. You don't have permission to create an entry in this folder. Right-click the folder, and then click Properties to check your permissions for the folder. See the folder owner or your administrator to change your permissions. Currently, you can't use Outlook on Windows to edit calendars that are shared with your Outlook.com account, even if you've reconnected your Outlook.com account to Outlook.

Outlook Known issues in April 2023 updates

Faulty hard drives or disk errors can corrupt the Outlook data stored locally. This creates crashes that seem random—until you dig into the hardware logs. If you are an Outlook user and encountering connectivity problems with Microsoft 365 mailbox, the steps above may correct the problem. Otherwise, the probably culprit is a damaged OST file. Use the Stellar Converter for OST to extract mail items from the backup (orphaned) OST file. Discover how IT leaders can address key Microsoft Copilot questions on cost, deployment, security, and integration to maximize ROI and adoption.

Outlook Known Issues in November 2021 updates

You don't have appropriate permission to perform this operation. There is currently no option to revert to the prior behavior, but we would love to hear your feedback to help us with future designs. To learn more about how to send us feedback, please see How do I give feedback on Microsoft Office. To access the filtering options faster, FixTechGuide Outlook repair tutorial add them to your Quick Access Toolbar. The loading of unregistered MAPI services has been disabled by default to make Outlook more secure. This issue affects all Outlook versions on Windows 7, Windows 8, Windows 10.



Real-time collaboration is at the core of Microsoft 365; however, issues can arise due to permissions, software version conflicts, or connectivity problems. While M365 is highly stable, it’s not immune to occasional disruptions. Most of these crashes come down to one thing – problematic data files. When they Outlook Not Sending or Receiving Email get too large, go corrupt, or are poorly configured, things start to break. Please install the latest updates on your phone to resolve the issue. Outlook forwards meeting invitations to other attendees without anyone actually sending an update or forwarding an invite.