Repair an Office application

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If you cannot import the Newname.pst file into Outlook, unfortunately you have lost all the information that is not in the Lost and Found folder.



FixTechGuide Outlook repair tutorial

This command deletes the custom folder views, restoring default configurations. It’s harmless and resolves 30% of stuck startup issues according to Microsoft community reports. Microsoft provides a built-in tool called SCANPST.EXE to scan and repair minor OST corruption. If a Microsoft 365 application such as Word or Excel isn't working correctly, sometimes restarting it will fix the modern authentication troubleshooting problem. It is located in the folder of your original Personal Folders (.pst) file.

FixTechGuide Outlook repair tutorial

Step 3 - Recover repaired items to a new .pst file



  • You’ll see files ending with ".ost" — these store your cached mailbox data.
  • It is located in the folder of your original Personal Folders (.pst) file.
  • By the end, you’ll know exactly how to restore your Outlook and prevent future errors.
  • If you are a regular user who depends heavily on the inbox application to perform daily operations, then Outlook not working or opening would be a big punch in the gut.
  • If you do not know where the .pst file is located, follow the steps in How to locate, move, or back up your .pst file.
  • Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
  • Run a full scan through the dashboard and receive a detailed report on configuration health, certificate status, and network connectivity.


Run a full scan through the dashboard and receive a detailed report on configuration health, certificate status, and network connectivity. This solution diagnose Office activation conflicts prevents display rendering errors that occur after driver or DirectX updates.



Can I delete my OST file without losing data?



If all the above methods were unsuccessful, you could take a closer look at the Outlook data file instead. If that does not work you can try using SFWare PST repair software. The last option in this list is to repair the Outlook data file.

FixTechGuide Outlook repair tutorial

Easily Repair Outlook 365 and Outlook 2021, 2019, 2016, 2013, 2010, 2007, & Other Versions



If it does not work, then unfortunately, you will be unable to recover any additional information. If you could open the file, the following procedure may help you recover additional items from your damaged Personal Folders (.pst) file. If you can't start the Inbox Repair tool automatically or manually, you may try to repair your Office application.

Repair Outlook OST File Not Working in Office 365 – Complete Fix (



If this method works, try disabling your add-ins and any recent customizations that you may have made in Outlook to permanently fix the issue. If the issue continues to trouble you, then you have to continue with the solutions mentioned below. Find solutions to common problems or get help from a support repair PST file without data loss agent. The recipient display properties are changed to be consistent with the recovered recipient table.
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